This program explains the importance of understanding
awareness and intention on improving interpersonal communications and building
trust. We will explore strategies to anticipate then plan for difficult
conversations to help reduce anxiety, minimize avoidance, and feel more
confident in holding conversations about difficult topics.
At the end of this session, attendees will have more confidence engaging in uncomfortable conversations.
• Planning for difficult conversations • Understanding the difference between intention and impact • Effective communication strategies for navigating sensitive topics
Who Should Attend
Any professional interested in growth and development of self and those around them.
Additional Event Information
Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at [email protected], and a team member will contact you shortly.
If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at [email protected] .
*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via email 30 minutes prior to the start of a live online program.
Test Your System
You may test your system by clicking here. Please test your system to ensure you have the proper components installed.
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For information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call 800-469-1352.