Creating Long-Lasting, Trusting Client Relationships

2022-11-08 11:00:002022-11-08 11:50:00 ET

# of CPE Credits



Technical proficiency may get you in the door, but it is
not the foundation of a strong relationship. Building a long-lasting client
relationship requires trust.

In this session, we’ll take a non-traditional approach
to building trust that is based in authenticity, vulnerability, and
self-awareness. Raising self-awareness reduces reactivity which allows us to
listen better and communicate with intention.

By applying the basics of conscious communications,
leaders can achieve stronger, more dynamic and holistic client relationships
that last.


At the end of this session, attendees will have learned the value of empathic listening toward the achievement of long-lasting client relationships.


• Understand how intention is the foundation of effective communication • Identify the components and subtleties of trust • Learn how to actively manage trust in client relationships

Who Should Attend

Any professional interested in growth and development of self and those around them.

Required Knowledge


Advanced Prep


Event Speaker(s)

Jina Etienne, CPA, CGMA, CDE® ( Etienne Consulting, LLC, Silver Springs, MA ),

Additional Event Information

Technical Support
Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at [email protected], and a team member will contact you shortly.

If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at [email protected] .

*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via email 30 minutes prior to the start of a live online program.

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Also Available As

2022-05-16 09:00:002022-05-16 09:50:00 ET)
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2022-07-22 10:00:002022-07-22 10:50:00 ET)
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2022-09-26 09:00:002022-09-26 09:50:00 ET)
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2023-01-26 10:00:002023-01-26 10:50:00 ET)
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Event Vendor:Etienne Consulting, LLC
Field of Study:Personal Development
Level: Basic
Other:New Course

Event Type:Webcast
NASBA Instructional Method:Group Internet Based
Event Code:W0019622

Registration Fees

RegistrationEarly BirdRegular
NCACPA MemberN/A$45.00
CPE Sponsors LogoThe North Carolina Association of Certified Public Accountants is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org/.

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